Q.   What type of support do you offer after the sale?

A.

We provide comprehensive installation guides, and our support team is available to answer any questions during the installation process. Additionally, we offer on-site installation support for larger projects. Visit our Installation Page for more details.

Q.   Can you help me with my install?

A.

Our network of certified installers covers North America. Our certified installers have been carefully selected and have completed specialized training to make sure any project install is a success. Please talk to your sales representative about getting connected with one of our trusted partners.

Q.   Does the slot drain come with everything I need to install it myself?

A.

Yes, it includes all necessary hardware. We recommend using wooden stakes for added stability during concrete pouring, which are not provided. Get our Installation Guide for detailed instructions.

Q.   Who do I need to hire to install the slot drain system?

A.

We recommend hiring a plumber and concrete contractor for smooth installation. Our systems are also suitable for DIY projects for those with adequate knowledge. See our Installation Resources for more details.

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